Privacy Policy
How we collect, use, and protect your personal information
Introduction
At Webotrex ("we," "us," or "our"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Important Notice
This Privacy Policy applies to all personal information collected through our website, services, and any related applications or platforms. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We may collect different types of information depending on how you interact with our services:
Personal Information
- Identity Data: First name, last name, username, or similar identifier
- Contact Data: Email address, phone numbers, and business address
- Business Data: Company name, business type, and project requirements
- Payment Data: Payment method details for billing purposes
Technical Information
- Internet protocol (IP) address
- Browser type and version
- Time zone setting and location
- Operating system and platform
- Pages visited and time spent on our website
Anonymous Browsing
You can browse our website anonymously without providing personal information. However, if you wish to contact us or request our services, we will need your contact details to respond to your inquiries.
How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide, maintain, and improve our web design and development services
- Communication: To respond to inquiries, provide project updates, and send important notices
- Billing: To process payments and manage your account
- Personalization: To customize our services and website experience based on your preferences
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: For internal administration, analytics, and improving our services
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure SSL encryption for data transmission
- Secure storage on protected servers
- Access controls limiting who can view your data
- Regular security assessments and updates
- Employee training on data protection practices
Security Limitations
While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our business:
- Hosting Providers: For website hosting and infrastructure
- Analytics Services: Such as Google Analytics for website performance tracking
- Payment Processors: For secure payment processing
- Communication Tools: For email and project management
These third parties are obligated to protect your information and use it only for the specific purposes we authorize. We encourage you to review their privacy policies to understand their practices.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request transfer of your data to another organization
- Right to Object: Object to certain types of processing, including direct marketing
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Providing our services to you
- Maintaining records for legal and accounting purposes
- Resolving disputes and enforcing agreements
- Complying with legal obligations
When we no longer need your personal data, we will securely delete or anonymize it in accordance with applicable laws and our data retention policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Post a notice on our website about the changes
- For material changes, notify you via email if we have your contact information
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Webotrex - Privacy Team
- Email: webotrexsolutions@gmail.com
- Phone: +91 8217358117
- Location: Kundapura, Udupi, Karnataka 576217, India
Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST
We are committed to addressing your privacy concerns and will respond to all legitimate requests within a reasonable timeframe.